Boohoo's Controversial Label Swap
- Investigations by the BBC uncovered that Boohoo replaced the country of origin labels on clothing items made in Asia with labels stating they were made in the UK. This primarily involved T-shirts and hoodies produced in Pakistan and other Asian countries.
- The mislabelling occurred between January and October 2023 at Boohoo's flagship UK factory, affecting up to one in 250 of Boohoo’s global garment supply.
- The company attributes the error to "human error" and an isolated incident due to a misunderstanding of labelling rules. They have not disclosed the exact number of items affected but have assured steps are being taken to prevent future occurrences.
- Boohoo reported global sales of £1.8 billion for the year ending February 28, 2023, marking its significant presence in the fast fashion sector.
- This isn't Boohoo's first brush with scandal. In 2020, they faced allegations of unsafe working conditions and underpayment in their Leicester factory, leading to an overhaul of their practices.
- As the story unfolds, it highlights the ongoing challenges in the fast fashion industry regarding transparency, ethical practices, and consumer trust.